Payment Policy

Our Commitment

At Jacket Cult, customer satisfaction and payment security are our top priorities. If for any reason you are not fully satisfied with your purchase, you may return it in accordance with the terms outlined in our Refund and Returns Policy.

Payment Security

All payments are processed securely through Stripe’s PCI-DSS compliant system to ensure the highest level of protection.
Transactions are encrypted using SSL technology and advanced fraud prevention tools.
Your payment details are never stored on our servers, ensuring full data privacy and compliance with UAE data protection standards.

Accepted Payment Methods

Through Stripe, we accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB
Digital Wallets: Apple Pay, Google Pay
Bank Debit / Local Methods: Availability depends on your country or region

All payments are charged in USD. For international customers, your bank may apply currency conversion fees please check with your provider.

Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your purchase details.
Please ensure that your email address is correct during checkout.
If you do not receive a confirmation email, please check your spam or junk folder, or contact us at info@jacketcult.shop.

Failed Payments

A payment may fail due to one of the following reasons:

Insufficient funds
Incorrect card or account details
Bank or issuer restrictions

If your payment fails, please verify your details or try another payment method.
For continued issues, contact your bank or card provider for assistance.

Refunds

All refunds are processed through Stripe and returned to the original payment method used at checkout.
Please allow 7 to 10 business days for the refund to appear in your account, depending on your bank or card provider.