Privacy Policy

Introduction

At Jacket Cult (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website jacketcult.shop.

Who We Are

Jacket Cult specializes in premium jackets, hoodies, and fashion apparel designed to bring style, comfort, and confidence to your wardrobe.

Information We Collect

Personal Identification Information

We collect personal information when you interact with our website, such as when creating an account, placing an order, or contacting customer service. This may include:

Contact Information: Full name, email address, mailing address, and phone number.
Payment Information: Credit card or payment details processed securely by trusted third-party processors. We do not store payment information on our servers.
Order & Authentication Data: Information related to your orders or product verification for dispute resolution.

Non-Personal Identification Information

We may automatically collect non-personal data such as:

Browser & Device Details: Browser type, operating system, device model, and internet service provider.
Log Data: IP address, pages visited, time spent on the site, and general usage statistics.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

How We Use Collected Information

Order Processing: To manage orders, payments, and deliveries.
Customer Support: To assist with inquiries, complaints, or service requests.
Personalization: To improve your shopping experience and provide relevant recommendations.
Site Improvement: To optimize site performance, features, and user experience.
Marketing Communication: To send promotional offers (only if you opt in). You can unsubscribe anytime.

How We Protect Your Data

We implement industry-standard security measures to protect your data from unauthorized access or disclosure.
All transactions are secured using SSL (Secure Socket Layer) encryption, and payments comply with PCI-DSS (Payment Card Industry Data Security Standards).

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

With Service Providers: For services such as shipping, payment processing, or customer support.
For Legal Reasons: To comply with UAE laws, court orders, or government requests.
During Business Transfers: In case of a merger, acquisition, or sale of our business assets.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected:

Account Data: Retained as long as your account is active.
Order Data: Retained as required for VAT, customs, and legal obligations in the UAE.
Deleted Accounts: Once deleted, personal data is removed unless legally required to retain it.

Your Rights & Choices

As a UAE-based consumer, you may have rights under applicable data protection laws, including:

Access and review your personal data.
Request correction or deletion of your information.
Request a copy of your data (data portability).
Opt out of marketing communications at any time.

To exercise these rights, contact us at info@jacketcult.shop.

Children’s Data

Our services are not directed to children under 16 years of age, and we do not knowingly collect personal data from them.
If you believe a child has provided us data, please contact us immediately at info@jacketcult.shop and we will delete it.

International Users

Our servers and operations are based in the United Arab Emirates. By using our website from outside the UAE, you consent to the transfer and processing of your data in the UAE, where privacy laws may differ from your country.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or to comply with UAE legal requirements.
Any changes will take effect immediately upon posting on this page. By continuing to use our website after updates, you agree to the revised terms.